El Paril Resort Inc., operating as Paradise Island Park & Beach Resort (“we,” “our,” or “us”), respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Data Privacy Act of 2012 (“DPA”), its Implementing Rules and Regulations (IRR), and relevant issuances of the National Privacy Commission (NPC).
By using our website at www.paradiseislandsamal.com (“Website”) or availing of our services, you consent to the collection, processing, and handling of your personal data as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
1.1 Personal Information
1. Name
2. Contact details (landline or mobile number, email address)
3. Mailing address
4. Country and nationality (for legal purposes)
5. Age (for certain promotions or amenities)
6. Date of birth (for identification)
7. ID details (government-issued ID for verification)
1.2 Transaction Details
1. Payment information (e.g., credit card details)
2. Reservation details (e.g., arrival/departure dates, room type)
3. Guest preferences (e.g., amenities, dietary restrictions)
1.3 Feedback and Communication
1. Reviews and feedback on our products and services
2. Communications through our customer support channels
1.4 Security and Monitoring
1. Information collected through closed-circuit television systems (CCTV) and other security systems
1.5 Third-Party Information
1. If you provide information about someone else (e.g., booking for a family member), you confirm that you have obtained their consent to share such data with us.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
1. To facilitate bookings and reservations
2. To process payments and issue receipts
3. To customize guest experiences, including special requests and dietary preferences
4. To ensure the safety and security of our guests through monitoring systems
5. To communicate promotions, updates, or marketing campaigns (with your consent)
6. To comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our Website uses first-party cookies to enhance user experience. Cookies allow us to:
1. Remember your preferences
2. Analyze website traffic and usage patterns
3. Deliver personalized marketing communications
You may manage or disable cookies through your browser settings; however, some website functionalities may be affected.
4. Marketing Communications
With your consent, we may send promotional materials, newsletters, and updates about our services. You may opt out of receiving these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
5. Data Sharing and Retention
We will not share your personal data with third parties unless:
1. Required by law or legal proceedings
2. Necessary for payment processing with authorized payment gateways
3. Necessary to protect our legal rights or the safety of our guests and employees
Personal data is retained only for as long as necessary to fulfill the purposes outlined above or as required by law.
6. Your Rights
As a data subject, you have the following rights under the DPA:
1. Right to Be Informed: Know why and how your personal data is collected and processed.
2. Right to Access: Request access to your personal data and obtain a copy.
3. Right to Object: Refuse the processing of your data, subject to legal or contractual limitations.
4. Right to Erasure: Request the deletion or removal of your personal data, subject to retention laws.
5. Right to Rectification: Request corrections to inaccurate or incomplete personal data.
6. Right to Data Portability: Obtain a copy of your data in a portable format.
7. Right to File a Complaint: Lodge complaints with the NPC for violations of your privacy rights.
To exercise these rights, you may contact us using the details provided below.
7. Security of Your Data
We implement appropriate technical, organizational, and physical measures to safeguard your personal data against unauthorized access, disclosure, or misuse.
8. Updates to This Privacy Policy
From time to time, we may update this Privacy Policy. Changes will be posted on our Website, and the updated Privacy Policy will take effect immediately upon posting. Rest assured, any changes will not retroactively apply to personal data already collected unless required by law.
9. Contact Information
If you have questions, concerns, or requests related to your personal data, you may contact us at:
El Paril Resort Inc. , Paradise Island Park & Beach Resort
Purok 2, Barangay Caliclic, Babak District
Island Garden City of Samal, Philippines
Email: reservations@paradiseislandsamal.com
Phone: +63 82 291 5238
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El Paril Resort Inc. is committed to protecting your privacy in compliance with the Data Privacy Act of 2012. By using our services, you trust us with your information, and we value that trust by ensuring your data is handled with care and confidentiality.